Privacy Policy

Last Updated: March 2026

This Privacy Policy applies to the following applications operated by AZ Commerce:

1. AZ Commerce (com.rbi.azcommerce.customer)
2. AZ Commerce Delivery Partner (com.rbi.azcommerce.deliverypartner)
3. AZ Commerce Vendor Partner (com.rbi.azcommerce.vendorpartner)
4. AZ Commerce Sales Tracking (com.rbi.azcommerce.salestracking)

This policy explains how we collect, use, and protect your information when you use our applications.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name, email, phone number, address, and business details.

Account Information

Login credentials and profile data.

Usage Data

App interactions, device type, IP address, and logs.

Location Data

We collect location data (including precise location) to enable real-time tracking features within our applications.

For Delivery Partner and Sales Tracking applications, location data is collected even when the app is closed or not in use (background location access). This is required to:

• Track delivery progress and order status
• Monitor sales personnel visits and assignments
• Ensure accurate route tracking and task completion
• Provide real-time updates to administrators and customers

Location tracking is active only when users are performing delivery or sales-related tasks within the app.

Location data is collected only after obtaining user consent through in-app permission prompts.

Location data is used solely for operational purposes and is not shared with third parties for marketing or advertising.

Users can disable location access at any time through their device settings.

Payment Information

Payment information is processed securely by third-party providers. We do not store sensitive payment details.

2. How We Use Your Information

We use your information to:

• Enable real-time and background location tracking for delivery operations and field activity monitoring
• Provide and manage our services
• Process orders and deliveries
• Manage vendor and partner operations
• Improve app performance and user experience
• Provide customer support
• Send important notifications
• Prevent fraud and misuse
• Comply with legal obligations

3. Data Sharing

We do not sell personal data. Location data is not shared with third parties for advertising or marketing purposes.

We may share data only as necessary with:

• Delivery partners
• Vendors
• Payment gateways
• Analytics providers
• Legal authorities (if required by law)

All partners are required to follow appropriate data protection and security standards.

4. Data Security

We implement reasonable security measures to protect your data, including:

• Secure transmission of location data using industry-standard encryption
• Encrypted connections (HTTPS)
• Secure servers
• Restricted access controls
• Regular system updates

However, no method of transmission or storage is completely secure.

5. Cookies and Tracking

Our applications may use cookies and similar tracking technologies to enhance user experience and analyze usage.

Users can control these through their device settings.

6. User Rights

Users have the right to:

• Access their personal data
• Update or correct information
• Request account deletion
• Withdraw consent at any time

Requests can be made through our support channels.

7. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal data from children.

8. Third-Pa​rty Services

Our applications may include integrations with third-party services. We are not responsible for the privacy practices of those services.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be communicated through the application or other appropriate channels.

10. Contact​ Information

If you have any questions or concerns regarding this Privacy Policy, please contact:

Email: support@azcommerce.com

Company: AZ Commerce

By using our applications, you agree to this Privacy Policy.